Terms of use
The Administration of the “Hello Move” Site located on the domain named hello-move.com (hereinafter referred to as the “Site”, “Service”) offers to use of the technical capabilities as well as consulting and information services of the Site to any adult voting citizen or legal entity, regardless of location (hereinafter referred to as the "User") on the terms of this Agreement.
1. General Provisions
1.1. These Terms of use are the User Agreement of the Site (hereinafter referred to as the “Agreement”). This Agreement is a public offer. By accessing to the Site, the User is considered to have acceded to this Agreement, while the Site User (hereinafter referred to as the "User") is a person who has an access to the Site via the Internet and uses the Site.
1.2. This Agreement is valid for an indefinite period and the User has the right of access to the services of the Site throughout. This Agreement is valid until mutual obligations are fully enforced….
1.3. The Site Administration reserves the right to unilaterally making changes to the text of this Agreement, clauses of the Site, the functionality of the Site, the documents of the information items provided by publishing a new edition (updates), which comes into force from the moment it is posted on the Site.
1.4. If the User is interested in purchasing a service or program that is offered on the Site, the User contacts the Site Administration according to the contact information specified on the Site, after that, upon reaching an agreement on the purchase of a specific program or service an individual agreement will be concluded with the User, in which the significant conditions of such agreement will be stipulated.
1.5. The User undertakes to consider the functionality of the Site, the procedure for providing information files, the provision of services, the working regulations of the Site (Refund Policy, Privacy Policy, and Cookie Policy), the structure and sections of the personal account. If any questions arise, the User has the right to contact the Site support hello@hello-move.com.
2. Subject of the Agreement
2.1. On the free of charge basis the User can aware on the Site of the services and programs the User can purchase under the terms of an individual agreement as well as information files namely:
2.1.1. On migration and visa support issues;
2.1.2. On information support issues (consultations on issues raised by the user).
3. Procedure for using the Site
3.1. The Site and the documents included are owned and operated by the Site Administration.
3.2. The documents of the Site may not be copied, published, reproduced, transmitted or distributed in any way as well as posted on the global Internet without the prior written consent of the Site Administration.
3.3. The documents of the Site is protected by Copyright, Trademark law, as well as other rights related to the Intellectual property and Unfair competition law.
3.4. When using some of the site's services it may be necessary to create a User account.
3.5. The User is personally responsible for obligations of the confidentiality of account information, including the password, as well as for all, without exception, activities are conducted on behalf of the Account User.
3.6. The user must immediately notify the site Administration of the unauthorized use of his account or password or any other violation of the security system.
3.7. The Site Administration has the right at any time without User notification to make changes to the list of services offered on the Site and (or) to the service prices provided by the Internet resource.
4. Rights and obligations of the User
4.1. The properly registered User has the right to use the functionality of the site in accordance with this Agreement, including:
- search and look through available files on the Site;
- contact the Site Administration (technical support) on all issues arising while using The Site, including using a special form.
4.2 The user is not entitled to:
- transfer account data (login and password) to any third parties without the consent of the Site Administration, the User is obliged to contact the Site Administration through the support service hello@hello-move.com to agree on the possibility of transferring data in exceptional cases, which are considered individually;
- use your personal account along with other persons and legal entities without the consent of the Site Administration;
- modify or copy any files on the Site;
- use the files of the Site, their fragments and elements in any form;
- use malware, viruses that can disrupt the functionality of the Site, creating an additional load on the server.
4.3. The following is prohibited on the Site in any form, when communicating with the Site specialists and (or) by using the login, account avatars, via text graphic and other configurations:
- obscene language;
- obscene, immoral, pornographic materials, materials containing scenes of violence;
- actions aimed at war propaganda, incitement to national, racial or religious hatred and enmity, other files for the distribution of which criminal or administrative liability is provided;
- files directly or indirectly aimed at any discrimination;
- threats and insults;
- files that violate Copyright.
4.4. The actions of the Site User should be aimed at maintaining a friendly atmosphere, respectful attitude towards the specialists of the Service.
4.5. The use of the Site by minors must be subject to the following legal requirements:
4.5.1. Minors aged from fourteen to eighteen years old should make deals with the written consent of their legal representatives - parents, adoptive parents or tutors. A deal made by such a minor is also valid if it is subsequently approved in writing way by his parents, adoptive parents or tutors.
4.5.2. When applying for gaining un access to services, files, the User confirms that he/she is a person who has reached the required age to complete transactions related to receiving the services provided by the Site.
4.5.3. The Site Administration is not responsible for the use of the Site by minors, including cases related to payments. The Site Administration, due to the technical features cannot determine the age of the User. Issues that arise when using The Site by minors must be settled by their legal representatives (parents, adoptive parents, tutors). А ВОТ ЗДЕСЬ ДОЛЖНЫ БЫТЬ УКАЗАНЫ ПОЛИТИКИ KYC - как минимум при оплате необходимо подгружать скан/фото identity card юзера.
5. Confidential information, Intellectual property
5.1. The Site Administration owns exclusive rights to their information files as a result of its intellectual activity. Other persons may not use information files in any way, entirely or partially, without the consent of the Сopyright holder.
5.2. The Site Administration is the Сopyright holder for the software, design, documents and other components of the Site.
5.3. The information that the parties transfer to each other under this Agreement (details of the parties, information files) is confidential.
5.4. The procedure for processing and protecting personal data is determined by the Privacy Policy.
6. Special provisions, liability
6.1. The User is obliged to ensure the uninterrupted Internet connection, equipment and software in order to receive information files and services. The Site Administration is not responsible for the impossibility of granting access to The Site information files, services due to a malfunction of the Internet channel, equipment or software of the User.
6.2. The Site Administration does not guarantee timely crediting of all payments without exception, and is not responsible in cases where late crediting occurred for reasons beyond the control of the Administration, in particular as a result of bank failures, technical failures on the server, mobile operators failures, electricity supplying failures, other similar circumstances the Administration cannot influence. The Administration does not compensate any additional expenses in such cases.
6.3. The Administration does not bear any responsibility for damages caused to the User as a result of dealing with advertisements posted on the Site, links to third-party resources. The user decides to follow the links unassisted, The Administration is not responsible for the documents of third-party resources.
6.4. The Administration is not responsible for the password guessing by third parties to the User's account as well as for actions performed by them using this account (in the Personal Account). The Administration cannot control these persons, however, it takes necessary measures to change the access password at the request of the User.
6.5. Information files, consultations and other services are provided exclusively to the person who paid for granting access to that files and services under individual agreement. It is forbidden to transfer the login and password for access to information files as well as to the data necessary to enter the User's Personal Account to third parties for their sharing without special Administration permission.
6.6. Any losses that may be incurred in the event of willful misconducting or reckless violation of any provision of this Agreement, as well as due to unauthorized access to communications of another User, are not reimbursed by the Site Administration.
6.7. The site administration is not responsible for:
6.7.1. Delays or failures in various process due to force majeure, as well as any case of malfunctions in telecommunication, computer, electrical and other related systems.
6.7.2. Delays or failures due to transfer system actions, banks, payment systems and for delays or failures associated with their work.
6.7.3. Improper Site functioning if the User does not have the necessary technical means for its use as well as does not bear any obligations to provide users with such means.
6.7.4. The documents of information posted on the Site.
6.8. The User is solely responsible for the interpretation and use of the documents (information) posted on the Site.
6.9. The User is responsible for the adequacy of information provided by, including answers to the questions of the questionnaire, since the quality and result of the services depends on the information provided.
6.10. All disputes and disagreements arising from this Agreement or relating to the Agreement, the Parties will seek to resolve through negotiations. A claim procedure is provided in case of disputes. Claim review duration: 10 business days.
6.11. If it is impossible to reach an agreement, disputes are considered in the court as the Site Administration located, in the manner prescribed by applicable law.
7. Concluding provisions
7.1. The current version of this Agreement is relevant from the moment it is published on the Site and for an indefinite period of time.
7.2. Details of the Site Administration:
Hellomove B.V.
Netherlands, Julianadorp, Middelzand 3445, 1788ER
Phone: +31 6 34004893
Registration number in the Chamber of Commerce of the Kingdom of the Netherlands (KvK-number) - 76261948
IBAN: LT97 3250 0576 7085 4884
VAT-number: NL860565920B01
BIC: REVOLT21
Account holder: Hellomove B.V.
Account holder address: Middelzand 3445, Julianadorp, 1788ER
Emitting bank: Revolut